A great user experience starts and ends with a great process.

process diagram
Discovery Definition Design Development
  • Competitive Analysis
  • Field Research
  • User Surveys
  • Concept Map
  • Personas and Scenarios
  • Metrics Analysis
  • Stakeholder Interviews
  • Documentation Review
  • Concept Map
  • Interaction Architecture
  • User Flows
  • Wireframes
  • Visual Scoping and Explorations
  • Visual Design Mockups
  • Visual Design Spec
  • User Interface Spec
  • Prototype Testing
  • Style Sheet Development (CSS)
  • Implementation Support
  • Spec Modifications
  • Usability Testing